TERMS AND CONDITIONS OF ONLINE SALES - Aska Maternity Movement Bracelet

TERMS AND CONDITIONS OF ONLINE SALES

TERMS AND CONDITIONS



TERMS AND CONDITIONS OF ONLINE SALES

These General Terms and Conditions of Online Sales govern the sale of products and merchandise by DAVIDOV LONDON LTD.

Whenever we refer to “we” or “us” in these terms and conditions or elsewhere in this Website, we are referring to DAVIDOV LONDON LTD.

ASKA Maternity Movement bracelet is a trading name for DAVIDOV LONDON LTD, a company registered in the United Kingdom under the number 11736360. Our registered address is 352 Fulham road, SW10 9UH London.

These terms and conditions will apply to any purchase you make through this website. You should carefully read these terms and conditions before you make any purchase.

As a consumer you have statutory rights in relation to products you buy from us. Your legal rights are not affected by these terms and conditions.

We only supply products through this website for domestic and private use. You agree not to use any products purchased through this Website for any commercial, business or resale purposes. For enquiries about business sales, please CONTACT US.

1. THESE TERMS

1.1 What these terms cover. These are the terms and conditions on which we supply products to you.

1.2 Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.

2. ELIGIBILITY TO PURCHASE

In order to make purchases on our website, you will be required to provide your personal details. In particular, you must provide your full legal name, phone number, e-mail address and other requested information as indicated. You will be required to provide payment details that are both valid and correct, and you confirm that you are the person referred to in the billing information provided.

The website is available only to individuals and others who have authorised us to process a charge or charges on their credit/debit card in the amount of the total purchase price for the products which they purchase.

3. ORDERS AND CONFIRMATION

The website will guide you through the steps necessary to place an order with us. Before you submit your order, a summary page will be displayed featuring a photograph of each selected product, its colouring, and reference the quantity selected, its unit price and the total amount payable for your order. You should check that this information accurately reflects your selection before submitting your order. The summary page will allow you to identify and amend any errors in your order before you submit it.

Upon submission, your order will be forwarded to us for processing. We will send you confirmation by e-mail that we have received your order. Once your order and your payment have been cleared, you will receive an e-mail confirming our acceptance of your order (the “Order Confirmation”).  A contract of sale is made between you and us at the moment we send you an Order Confirmation. Contracts of sale will neither be filed by us nor accessible to you.

Each Order Confirmation will include full details of your order, including the total price to be charged for the order, including taxes and delivery charges for your chosen delivery option. Please check the Order Confirmation very carefully. If there are any problems with your Order Confirmation, please CONTACT US.

In the unlikely event that we are not able to fulfil your order (for example, if the product selected is unavailable), we will contact you by email and/or phone informing you and offering you the possibility to cancel or amend your order. Once your order is processed and ready to ship you will receive by email a shipment notification with the tracking information for your package. You can also check the status of your order by logging into your online account.

You understand that your order and any other content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

4. ACCURACY OF ORDER, BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase and account information for all purchases made through our website. We are not responsible for any information entered on your order. It is your sole responsibility to provide accurate and true information at all times. You agree promptly to update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

5. PRODUCT INFORMATION AND DISPLAY

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer or mobile monitor's display of any colour will be accurate.

We take all reasonable care to ensure that the price of the product advised to you is correct. However, please see the Errors section below for what happens if we discover an error in the price of the product you order.

6. ON SALE ITEMS

Sale products are sold on a "first come-first served" basis and are available whilst stocks last. We will confirm stock availability within seven days of your order and unsuccessful orders will be refunded accordingly.

No price adjustments for prior and pending orders will be granted. Promotional offers cannot be used in conjunction with any other online promotions.

7. PROMOTION & DISCOUNT CODES

Any and all promotions offered by us are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers and must be redeemed within the validity period. Additional promotions and guarantees offered from time to time are subject to their own terms and conditions which are stated separately. 

8. PAYMENT

When placing an order your payment can be made via PayPal, where you will be redirected to the PayPal website to process the payment. We can also take credit or debit card payments via our secure payment form. As soon as your payment has cleared your order will be processed for picking.

9. PRICING POLICY

UNITED KINGDOM & EUROPEAN COUNTRIES

Prices shown on the website are inclusive of VAT. Orders are dispatched from the United Kingdom. (If your shipping destination is Jersey, Guernsey, Norway or Switzerland, VAT will be deducted at checkout.)

UNITED STATES

Prices shown on the website in USD are exclusive of VAT or GST and the order will be dispatched from The United Kingdom. We ship these orders on a DDU (Delivery Duties Unpaid) basis, which means no duties and taxes are included in the final purchase price and any incurred in the destination country are solely the responsibility of the customer. You will be invoiced for these costs directly by our shipping partner or your local customs office. As a recipient you are liable for all import duties, customs and local taxes levied by the country you are shipping to and payment of these are necessary to release your order from customs upon arrival. If you require further information on these duties and taxes, we recommend you contact your local customs office directly before accepting these terms and conditions.

REST OF THE WORLD & AUSTRALIA

Prices shown on the website in USD, AUD and EUR are exclusive of VAT or GST and the order will be dispatched from United Kingdom. We ship these orders on a DDU (Delivery Duties Unpaid) basis, which means no duties and taxes are included in the final purchase price and any incurred in the destination country are solely the responsibility of the customer. As a recipient you are liable for all import duties, customs and local taxes levied by the country we are shipping to and payment of these are necessary to release your order from customs upon arrival. If you require further information on these duties and taxes, we recommend you contact your local customs office directly before accepting these terms and conditions.

PLEASE NOTE

Prices online are subject to change and we reserve the right to amend these without prior notification.

We sell in GBP, EURO, USD and AUD. If your bank is issued in another currency we cannot be held responsible for any differences in exchange rates at the time of purchase or refund.

10. PRODUCT AVAILABILITY AND SHIPPING

All the items that are in stock we aim to ship within one business day. We are offering UK, EU and worldwide standard delivery for free. Please, have in mind that this delivery service doesn’t provide the tracking information, so if you choose this one, you will not be able to track your item’s full journey. We don’t hold responsibility if the item is lost or stolen.
The delivery aim for standard delivery as follows: UK (2-3 working days), EU (5-7 working days), rest of the world (6-10 working days).
We provide additional shipping services:
Royal Mail signed for First class (aim to deliver 1-2 working days): 4.58
Royal Mail signed for Second class (aim to deliver 2-3 working days): 3.95
EU tracked and signed (delivery aim: 3-5 working days): 9£
International tracked and signed (delivery aim: 5-7 working days): 10£

11. RETURNS AND REFUNDS

While each and every piece of the jewellery and the packaging is carefully checked in our manufacturing process and before we dispatch the item, if you find item is damaged due to the transport, please, inform us immediately with a proof of damage and the description via email: office@askamaternitymovementbracelet.com We will try to resolve the problem to your best convenience.

If you wish to cancel an order, please notify us immediately by emailing office@askamaternitymovementbracelet.com including your order number, name and reason for cancellation. We must receive your cancellation request within 24 hours, as we may not be able to process the cancellation once the order has shipped.

If you wish to return your order we offer a 14 day returns period from the date your parcel is signed for to return it to us for a refund. As a consumer, you have a legal right to cancel all or part of your contract for sale for any reason at any time during this period. 

Please follow the steps below to return your order:

  1. Contact our customer service team at office@askamaternitymovementbracelet.com informing us of your order number, items you with to return and reason for return. We will reply with your return instructions and a returns form.
  2. Each item must be returned in new condition as it was received and must include all original packaging and collateral material.
  3. You must send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.  
  4. Return items via a traceable delivery service (Local courier, Royal Mail, FedEx, UPS). Clearly write your original order number on all shipment-related paperwork.
  5. We recommend that you insure the package for the full amount of the item/s plus shipping charges. If needed to state the content of the package anywhere on the package, we suggest you write “fashion accessories”.
  6. All orders returned must be received by us on or before the 14th day from the date your parcel was signed for.

OTHER NOTES:

  • Any return shipment lost in transit is the responsibility of the customer; We are not responsible for items lost or damaged during transit.
  • All returns will be inspected upon receipt of the package, and if the item/s are found to be in perfect condition and arrive within the 14 day return period you will be credited for the cost of the goods back to your original form of payment minus any delivery charges. Note: Refunds sometimes take between 5-10 business days to show back in your account.
  • Goods found to be damaged due to customer negligence will not be accepted for refund. Worn goods as evidenced by micro-scratches, scratches, dirt or additional workmanship are non-refundable and non-exchangeable.
  • Return shipping costs are the responsibility of the customer.

12. CHANGES TO THESE TERMS AND CONDITIONS

We may change these terms and conditions from time to time. Each time you order products from this Website, your order will be governed by the terms and conditions posted on this website at the time of your order. Please read these terms and conditions each time you place an order.

13. COMPLIANCE WITH LAWS

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

14. LIMITATION OF LIABILITY

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

  • any health losses
  • any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
  • any loss of goodwill or reputation; or
  • any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

15. CHANGES TO THESE TERMS AND CONDITIONS

We may change these terms and conditions from time to time. Each time you order products from this Website, your order will be governed by the terms and conditions posted on this website at the time of your order. Please read these terms and conditions each time you place an order.


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